enhance: 更新文档

2025-07-20 04:22:21 +08:00 · 2023-09-21 20:14:16 +08:00 · 2023-09-21 20:14:16 +08:00 · 985e7d829e
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--- a/README.md
+++ b/README.md
@ -80,4 +80,74 @@ https://www.deepinos.org/

 #### QQ Group

-https://blog.shenmo.tech/post/%E6%95%85%E9%9A%9C%E5%85%AC%E5%91%8A/
+https://blog.shenmo.tech/post/%E6%95%85%E9%9A%9C%E5%85%AC%E5%91%8A/
+
+
+## FAQ
+### Spark Application Store FAQ and Support Guide
+
+#### Introduction
+The Spark Application Store is an application store for Linux users, supporting various Linux distributions. Here are some common questions and solutions. Please note that this document is primarily aimed at ordinary users who are not familiar with Linux and the APT software package management system.
+
+---
+
+#### Communication and Feedback
+**Q: Where can I join the communication group?**  
+**A:** You can click [here](https://www.deepinos.org/) to access the main communication platform for the Spark Store.  
+> ⚠️ If the above link is not accessible, you can also join our QQ groups as an alternative, with group numbers 872690351 and 865927727. We also provide a forum as a communication platform.
+
+#### Differences Between arm64 and amd64
+**arm64**
+- Full name: Advanced RISC Machine 64-bit
+- Main usage: Primarily used in mobile devices, embedded systems, and some new servers and desktop computers.
+- Advantages: Low power consumption, high efficiency, suitable for battery-driven and thermally sensitive devices.
+- Main manufacturers: Apple, Qualcomm, Hisilicon, Feiteng, and more.
+
+**amd64**
+- Full name: AMD 64-bit, also known as x86_64
+- Main usage: Mainly used in desktop computers, laptops, and servers.
+- Advantages: High performance, suitable for compute-intensive applications.
+- Main manufacturers: Intel and AMD.
+
+The most significant differences between them lie in instruction sets and application scenarios. amd64 is typically used in computers and servers with high-performance requirements, while arm64 is more suitable for scenarios with stricter power consumption requirements.
+
+To check your Linux system's processor architecture, you can follow these steps:
+1. Open a terminal.
+2. Enter `uname -m` or `arch` and press Enter.
+3. You will see your processor architecture (possibly x86_64, aarch64, etc.).
+
+#### Domestic Architecture Support
+**Q: I have a domestic architecture. How can I get applications?**  
+**A:** Currently, the Spark Store supports domestic chips with the **arm** architecture. You can download deb packages (software installation packages) for the arm64 architecture.  
+> ⚠️ Please note that this is experimental support. If you encounter issues, please provide feedback on the Spark communication platform, QQ groups, or the forum.
+
+#### Dependency Installation Issues
+**Q: I encountered an error while installing dependencies**  
+**A:** If you are using UOS or Deepin, please do not install dependency packages. For Kali Linux/Kdeneon, etc., which are temporarily not supported, you need to compile and install them yourself.  
+> 💡 When an error occurs, try running `sudo apt update` before attempting to install. If the problem persists, refer to the first question and seek help on the communication platform.
+
+#### Submissions and Application Updates
+**Q: Where can I submit applications?**  
+**A:** You can find the "Submit Application" option in the top-right menu of the app store interface.
+
+#### Support for Non-deepin/UOS Users
+**Q: I am not a deepin/UOS user. Can I use the Spark Application Store?**  
+**A:** Yes, you can. If you are using Ubuntu 22.04, you can install it directly. For Ubuntu 20.04/Debian10/Debian11, please install the dependency packages first.
+
+#### Installation Methods
+**Q: Can I install with dpkg -i?**  
+**A:** No! Use `sudo apt install ./xxxx.deb` to install, or use graphical installers like gdebi.  
+> ⚠️ Using dpkg directly will not handle software dependencies, and this is a common mistake.
+
+#### System Updates
+**Q: Will the Spark Store affect normal system updates?**  
+**A:** No, the Spark Store separates application sources from system sources and will not affect regular system updates.
+
+#### Reporting Issues and Application Removal
+**Q: Some applications are outdated or no longer working, and I want them removed**  
+**A:** You can report issues [here](https://gitee.com/deepin-community-store/software_-issue).
+
+#### Installing the Spark Application Store
+If you want to install the Spark Application Store, please open the [Release page](https://gitee.com/deepin-community-store/spark-store/releases), find the latest version, and choose the installation package suitable for your current system.
+
+> ⚠️ Special Note: If you are using Debian 10/Debian 11 or Ubuntu 20.04, you may need to download additional dependency supplement packages. After downloading the dependency packages, unzip multiple times until you see the software usage instructions inside. For operating system versions after Ubuntu 22.04, you do not need to install dependency packages. Follow the above instructions to directly install the main program.
--- a/README.zh.md
+++ b/README.zh.md
@ -80,3 +80,97 @@ https://www.deepinos.org/
 #### QQ群：

 https://blog.shenmo.tech/post/%E6%95%85%E9%9A%9C%E5%85%AC%E5%91%8A/
+
+
+## FAQ
+### 星火应用商店FAQ与支持指南
+
+#### 简介
+星火应用商店是一个面向 Linux 用户的应用商店，支持多种不同的 Linux 发行版。以下是一些常见问题及解决方案。请注意，该文档主要面向对 Linux 和 APT 软件包管理系统不熟悉的普通用户。
+
+---
+
+#### 交流与反馈
+**Q: 在哪进交流群？**  
+**A:** 你可以点击[这里](https://www.deepinos.org/)进入星火商店的主交流平台。  
+> ⚠️ 如果上面的链接无法使用，你还可以加入我们的 QQ 群作为备选方案，群号是 872690351 和 865927727。我们还提供论坛作为交流平台。
+
+arm64与amd64的区别
+
+arm64
+
+* 全称: Advanced RISC Machine 64-bit
+* 主要用途: 主要应用于移动设备、嵌入式系统以及一些新型的服务器和桌面计算机。
+* 优势: 低功耗、高效率，适合用在电池驱动和热敏感的设备。
+* 主要生产商: 苹果、高通、海思、飞腾等。
+
+amd64
+
+* 全称: AMD 64-bit, 也被称为 x86_64
+* 主要用途: 主要应用于桌面计算机、笔记本以及服务器。
+* 优势: 高性能，适用于计算密集型应用。
+* 主要生产商: Intel和AMD。
+* 两者最主要的不同在于指令集和应用场景。amd64通常用于高性能需求的计算机和服务器，而arm64则更多应用于功耗要求更严格的场合。
+
+查看方法：
+
+Linux：
+
+- 打开终端。
+- 输入 uname -m 或 arch 并按回车。
+- 你将看到你的处理器架构（可能是 x86_64, aarch64 等）。
+---
+
+#### 国产架构支持
+**Q: 我是国产架构，怎么获取应用？**  
+**A:** 目前，星火商店支持**arm**架构的国产芯片。你可以下载适用于 arm64 架构的deb包（软件安装包）。  
+> ⚠️ 请注意，这是实验性的支持。如果遇到问题，请在星火交流平台、QQ群或论坛向我们反馈。
+
+---
+
+#### 安装依赖问题
+**Q: 安装依赖包出现错误**  
+**A:** 如果你使用UOS或deepin，请不要安装依赖包。对于Kali Linux/Kdeneon等，暂时不支持，请自行编译安装。  
+> 💡 出现错误时，尝试运行 `sudo apt update` 后再尝试安装。如果问题仍然存在，请参考第一条，进入交流平台寻求帮助。
+
+---
+
+#### 投稿与应用更新
+**Q: 在哪里投稿？**  
+**A:** 你可以在应用商店界面的右上角菜单找到“投递应用”的选项。
+
+---
+
+#### 非deepin/UOS用户支持
+**Q: 我不是deepin/UOS用户，可以使用星火应用商店吗？**  
+**A:** 可以，如果你是使用 Ubuntu 22.04，请直接安装。对于 Ubuntu 20.04/Debian10/Debian11，请先安装依赖包。
+
+---
+
+#### 安装方法
+**Q: 我可以用dpkg -i安装吗？**  
+**A:** 不可以！使用 `sudo apt install ./xxxx.deb` 来安装，或者使用gdebi等图形化的安装器。  
+> ⚠️ 直接使用dpkg是不会处理软件依赖的，这是一个常见的错误。
+
+---
+
+#### 系统更新
+**Q: 星火商店会影响系统正常更新吗？**  
+**A:** 不会，星火商店已经将应用源与系统源分开，不会影响系统的正常更新。
+
+---
+
+#### 报告问题和应用下架
+**Q: 有些应用已经过时或者失效了，我想让他下架**  
+**A:** 你可以前往 [这里](https://gitee.com/deepin-community-store/software_-issue) 报告问题。
+
+---
+
+#### 安装星火应用商店
+如果你想安装星火应用商店，请打开[Release页面](https://gitee.com/deepin-community-store/spark-store/releases)，找到最新版本，并选择适用于当前系统的安装包下载。
+
+> ⚠️ 特别提示: 如果你在使用 Debian10/Debian11 或 Ubuntu 20.04，你可能额外下载依赖补充包。您需要在下载完依赖包后，解压多次一直到看到内部的软件使用说明，对于 Ubuntu22.04 以后的操作系统版本，您无需安装依赖包，您需要按照上面的操作直接安装本体程序。
+
+---
+
+